Which? Major retailers not fit to fit car seats.
Wed, 19th Oct 2011Which? Magazine recently published their findings after investigating a number of major retailers including Babies 'R' Us, Halfords and Mothercare.
The article includes the following extracts..........
You could unwittingly be gambling with your child’s life if you follow the child car seat fitting advice given by some child car seat retailers.
In our undercover investigation, almost half the stores we visited failed to install the seats correctly.
Fifteen of the 43 store staff failed even to ask the basic question – what is the weight of your child?
Twenty stores recommended seats that were incompatible with our ordinary family car.
And two major retail chains completely failed to mention the importance of keeping a baby rear-facing for longer, in all seven stores we visited. This is important, because in a front crash, a child is much better protected if they are in a rearward-facing seat.
About our research
In July this year, we visited 43 stores up and down the country. Posing as customers, we covered 1,500 miles and sought advice at seven branches of Babies 'R' Us, Halfords, John Lewis, Mamas & Papas and Mothercare, and seven independent shops. We also visited a Manchester branch of Tesco which was piloting child car seat sales.
We filmed every visit using hidden cameras to record the advice offered, and then later made a detailed analysis of the fitting service.
Read more: http://www.which.co.uk/news/2011/09/not-fit-to-fit-car-seats--265314/#ixzz1bGT9MQhx
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